[FIXED] How to avoid do not reply verbiage in sendgrid

Issue

I am generating an email using sendgrid in my spring application . Everything is working fine but i am getting a verbiage below in the email saying like

"Do not reply to this message via e-mail. This address is automated and unattended"

Both FROM and TO are my organization ids .Is there anyway i can avoid that verbiage . Please help. Thanks.

Below is my email code

Value in emailContent is

"A new ticket has been created in your queue."

But the email i am receiving is

"A new ticket has been created in your queue. Do not reply to this message via e-mail. This address is automated and unattended."

Email from = new Email(fromDl);
Email to = new Email(toDl);
Content content = new Content("text/html", emailContent);
Mail mail = new Mail(from, subject, to, content);
SendGrid sg = new SendGrid(emailKey);
Request request = new Request();
request.setMethod(Method.POST);
request.setEndpoint("mail/send");
request.setBody(mail.build());
Response response = sg.api(request);

Solution

Normally SendGrid will not append anything to the contents of your email. However, you can set up an account level footer in your account mail settings.

To stop the appended content, remove the footer. Make sure that other emails you are sending don't miss out on that content too though.

Answered By - philnash
Answer Checked By - Candace Johnson (JavaFixing Volunteer)